With 20 years of experience in guiding teams across various industries such as Healthcare, Insurance, and Fitness, I excel in fostering innovation and achieving impactful results.
Experience
Lead Experience Designer
Northwestern Mutual ↗
June 2022 – Present
Remote
Lead Experience Designer
American Family Insurance ↗
November 2020 - June 2022
Remote
Lead Experience Designer
Singlewire Software ↗
October 2019 - November 2020
Madison, WI
UX Manager & Lead Designer
American Family Insurance ↗
July 2015 - October 2019
Madison, WI
see more on LinkedIn ↗
Education
WCTCAAS Graphic DesignUW-Milwaukee (Continuing Education)
Web Design/Development
UW School of Business
Web Marketing
Certifications
Human-Centered Service Design
IDEO U (2021)
Advanced Design Thinking
IDEO U (2020)
UX Certified
Nielsen Norman Group (2016)
Skills
Executive Functions
- Strategic Planning & Visioning
- Leadership & Stakeholder Management
- Coaching & Mentorship
Communication & Collaboration
- Cross-Functional Team Leadership
- Workshops Facilitation
- Executive & Stakeholder Communication
Strategic & Creative Oversight
- Product Design Leadership
- Team Evaluation & Development
- Strategy for Innovation
- Brand Development
- Workshops Facilitation
- Organizational Transformation
Recommendations:
“He recognizes where there is little or no strategy or alignment, and delicately guides his business partner to take a few steps back, get a solid strategy in place…” - Daniel J Sarbacker